Careers

 

h

Head of Operations

Duties & Responsibilities:

  • Look after the overall operations of the Munsalik platform and report directly to the CEO
  • Coordinate with all stakeholders and ensure timely communication and smooth execution of digital initiatives.
  • Streamline new developments, 3rd party integrations, and complaint handling processes in collaboration with members, 3rd party service providers, and vendors
  • Transforming business requirements into effective solutions.
  • Oversee operations of digital services and ensure timely resolution of any issues.
  • Review vendor proposals and provide feedback on the same to ensure the completeness of the scope and quality
  • Manage vendor service level and quality of development.
  • Maintain effective professional relationships with members, vendors, DFS players and other relevant stakeholders.
  • Provide timely progress updates regarding digital services to senior management.
  • Motivate and develop direct reports. Provide appropriate guidance and support.
  • Analyze all customer requirements and industry trends and work on strategies to further enhance financial inclusion.
  • Lead and drive post-launch optimization of the customer adoption, customer experience, operations, and reach/scale of these solutions
  • Manage multiple initiatives and track projects/CRs to closure.
  • Manage the team of digital services, including recruitment and performance management.
  • Identify opportunities for new features and areas of improvement through usability studies, online researches, and by developing a feedback collection mechanism from customers/MFPs and internal and external stakeholders.
  • End to end project management for all digital initiatives

Required Qualifications:

  • 4 years Bachelors degree or equivalent from a reputed university
  • 8 years of relevant experience preferably in fintech industry
  • Complex problem solving
  • Written and verbal communication skills
  • Ability to diagnose & address migration issues

Please send your resume to fzaman@pmn.org.pk

 

h

Database Administrator

Requirements:

  • 3 to 5 years experience in Oracle Database Administration with Oracle 11g/12C
  • Must have the ability to manage Oracle RAC
  • Must have experience with Oracle Dataguard for replication
  • Must have working experience of Multitenant and pluggable databases
  • Working knowledge of My-SQL and SQL-Server.
  • Analyzing the method of transforming existing data into a format for the new environment
  • Loading of this data into other database structures.
  • Must have the experience to write complex queries to extract data from target DB
  • Understanding of migrations Tools mythology and Working.
  • Maintain good professional relationships with all stakeholders
  • Install and prepare tools required for migration.
  • Identification and rectification of unstructured data of the existing database
  • Complex problem solving
  • Written and verbal communication skills
  • Ability to diagnose & address migration issues.

Good to Have:

  • Working knowledge and understanding of integrated systems essential
  • Working knowledge of Linux based systems

Please send your resume to araza@pmn.org.pk mentioning the position title in the subject

h

Application Support Engineer

Requirements:

  • Provide support and identify all issues and prepare appropriate documentation of all issues and solutions
  • Day to day report of the application performance and issues to management
  • Design and maintain expertise in application process and systems related to the company
  • Administer and resolve application issues, provide updates and perform root cause analysis
  • Provide services proactively
  • Manage all production systems and recommend ways to optimize performance and provide solutions to problems and prepare reports for all problems
  • Identify and provide resolutions ranging in complexity from medium to high
  • Maintain good professional relationships with all stakeholders
  • Coordinate with teams and resolve all complex application and system issues
  • Should travel willingly as traveling within Pakistan is a requirement for this position
  • Experience with Oracle 11g, 12c essential

Please send your resume to araza@pmn.org.pk mentioning the position title in the subject